We offer an unconditional, 60-day money back guarantee. If you're not satisfied for any reason - simply ship the product back within 60 days, and when we receive it we will process your refund. Please allow 3-5 business days for refunds to be processed.

No, our hearing devices don't require that you take a hearing test. These hearing devices have only one goal in mind: to isolate and enhance sounds such as voices, music, and TV.

Yes, there is one A10 battery included with each V5, V6, and V7 device. These batteries are meant to last approximately one week of use. More batteries can be purchased at your local pharmacy, grocery store or supermarket - or from us by clicking here.

Unfortunately, we cannot accept insurance at this time.

Unfortunately, we cannot offer payment plans at this time.

Any device that includes a speaker and microphone so close together will produce the "whistling" sound. However, you can minimize the whistling by following these steps:

- Choose a slightly bigger ear piece that fits in your entire ear.
- Put the hearing device on your ear first before turning it on.
- When you turn it on, start it at the lowest volume and slowly increase the volume as needed.

Take out the battery and let your hearing device dry. In 90% of cases this will solve the issue as the moisture dries out and the hearing device will work perfectly fine again. We also offer a 12-month replacement guarantee.

No problem! Hearing loss is diverse and very complex, and no hearing solution works for everyone. That's why we offer a 60-day return policy - simply contact us and let us know you would like to return your hearing device within 60 days of purchase, and once we receive it we'll send you a 100% refund.

We now offer free worldwide shipping for every order!

Our normal delivery time is 10-15 business days within North America, UK and Australia, and 15-20 business days to South America, Asia, Africa and the rest of Europe.

We also offer express shipping which takes 5-8 days for delivery (no PO boxes).